Refund policy
RETURNS AND EXCHANGES
At Spice Scottsdale, we take pride in providing you with unique and carefully curated products. To maintain the integrity of our offerings and ensure the best shopping experience for our customers, we have implemented a No Returns or Exchanges policy. Please read the following details carefully before making your purchase:
1. All Sales are Final:
- We do not accept returns or exchanges on any items, except in the case of a damaged or defective product (see below).
2. Damaged or Defective Products:
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order at shop@spicescottsdale.com. Include your order number, a description of the issue, and any relevant photos. We will work with you to resolve the matter promptly.
3. Order Accuracy:
- We take great care in processing and packaging your orders. In the rare event that you receive an incorrect item, please contact us within 7 days of receiving your order at shop@spicescottsdale.com, and we will assist you in rectifying the error.
At Spice Scottsdale, we take pride in providing you with unique and carefully curated products. To maintain the integrity of our offerings and ensure the best shopping experience for our customers, we have implemented a No Returns or Exchanges policy. Please read the following details carefully before making your purchase:
1. All Sales are Final:
- We do not accept returns or exchanges on any items, except in the case of a damaged or defective product (see below).
2. Damaged or Defective Products:
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order at shop@spicescottsdale.com. Include your order number, a description of the issue, and any relevant photos. We will work with you to resolve the matter promptly.
3. Order Accuracy:
- We take great care in processing and packaging your orders. In the rare event that you receive an incorrect item, please contact us within 7 days of receiving your order at shop@spicescottsdale.com, and we will assist you in rectifying the error.